Our support system is designed to help answer some of your technical questions and concerns with your hosting account.
Our ticket support system is currently being upgraded therefore, you may only reach our support staff by sending an email to firstname.lastname@example.org
When submitting support inquiries, be sure to include a detailed description of the problem, your domain name, account type (entry-level, e-commerce, etc), contact name and what is the best time to reach you.
In most cases, we will respond immediately however, during heavy support periods you may not receive a response for 24 hours.
We are also currently building a database of frequently asked questions. We expect to have the service complete in the near future.